Returns & Exchanges
Your satisfaction matters to us. Please read our returns and exchanges policy carefully before sending a request.
Our Policy
We keep our policy simple and clear so you know what to expect before placing an order.
Return Window
All return or exchange requests must be submitted within 3 days of receiving your order. Requests sent after this period will not be accepted.
Unopened Products
If your product is unopened and in its original condition, you may request a return or exchange.
Opened or Used Products
Due to the hygienic nature of cosmetics and beauty products, opened or used items are generally not eligible for return or exchange.
Non Returnable Items
How to Contact Us
To start a return or exchange request, please contact our support team within the 3 day window with your order details and clear photos. We will guide you through the next steps.
Chat on WhatsAppImportant Note
Returns and exchanges are reviewed on a case by case basis. Approval is not automatic and depends on the condition of the product and the details shared with us.
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